For property managers
Turnover Services for NYC Property Managers
Apartment turnover and make-ready services for NYC landlords and property managers, built for teams running more than one unit. Empire Turnover gives management companies, multifamily owners, leasing teams and building managers in Manhattan and Brooklyn one partner for cleaning, painting, repairs and coordination, with the same scope and the same handoff on every unit.
- Standardized scope on every unit
- Supers, lockboxes and COIs coordinated
- Before-and-after photos for your records
One call. One team. Turnover ready.
Serving Manhattan and Brooklyn
Portfolio-level service
One turnover partner for your portfolio
Multiple simultaneous turnovers
Units in different buildings or the same building can be scoped and scheduled together. Capacity is discussed during scoping, subject to availability.
Centralized scheduling
One contact tracks every open unit, so your team gets status from one place instead of chasing separate vendors.
Standardized scopes
Agree on what a standard turn includes for your portfolio, then add unit-specific items. Every quote is written and approved before work starts.
Access coordination
We work with supers and lockboxes, book service elevator reservations, follow building work hours, and provide the COI paperwork the building requires.
Photo documentation
Before-and-after photos for each unit, ready for your files, owner reports and leasing team.
Recurring relationship
The more units we turn for you, the better we know your buildings, finish standards and contacts, which makes each job more predictable.
What your team gets on each unit
| Deliverable | What it includes |
|---|---|
| Written quote | Work included, unit-specific items and a proposed schedule |
| Access plan | Keys or lockbox, super contact, elevator booking, COI if required |
| Sequenced work | Debris, repairs, patch, paint, then clean |
| Progress updates | Status from one contact while the unit is open |
| Final check | Unit reviewed against the approved scope |
| Completion notice | Notification to the property contact with before-and-after photos |
A predictable process for every turn
Step 1: Send the unit list
Addresses, unit types, the work needed, target dates and access details. Photos help us quote accurately.
Step 2: Scope review
We ask about building rules, condition and standards. Larger or less predictable units may need a walkthrough.
Step 3: Written quote and schedule
Each unit gets a written scope and proposed schedule. Nothing starts until your team approves it.
Step 4: Completion and handoff
Work is done in sequence, checked against the scope, and the property contact is notified with before-and-after photos.
Building your own internal standard? Read how property managers can standardize apartment turnovers and use the apartment turnover checklist as a starting point for your scope.
Who we support
- Property management companies running rental buildings in Manhattan and Brooklyn
- Multifamily owners and portfolios with units turning across several buildings. See multifamily turnover services.
- Leasing teams who need units photo-ready for listings
- Building managers and supers who want one vendor that follows house rules
- Commercial landlords preparing vacant retail space. See commercial turnover services.
Empire Turnover is a New York City property turnover company that helps landlords and property managers prepare apartments and commercial spaces between tenants. For the full list of unit work, see apartment turnover services.
How is turnover timing planned across several units?
Each unit gets a proposed schedule with its quote, based on condition, scope, building access and our availability. We do not promise fixed turnaround times.
Faster timelines may be possible for some jobs, subject to availability and project scope. Telling us about upcoming move-outs early is the most reliable way to keep vacant days down. See how long an apartment turnover takes and the cost factors in apartment turnover cost in NYC.
FAQ
Frequently asked questions
Can you provide a certificate of insurance for our buildings?
Tell us what the building or managing agent requires when you request a quote, and we will coordinate the COI paperwork before work begins.
Can we set a standard scope for all our units?
Yes. We can agree on a standard turn for your portfolio and quote unit-specific items on top of it.
How many units can you handle at once?
It depends on timing, scope and availability, so capacity is discussed during scoping rather than promised up front.
Who on our team do you report to?
Whoever you designate as the property contact. They receive progress updates, the completion notice and before-and-after photos.
Landlord resources
Guides for this kind of turnover
Property Management8 min read
How Property Managers Can Standardize Apartment Turnovers
A practical framework for NYC property managers: scope tiers, inspection templates, photo standards, vendor expectations, cost tracking, and communication.
Read the guideProperty Management5 min read
One Turnover Company vs. Multiple Vendors: What Works Better for Landlords?
A balanced look at hiring separate cleaners, painters, and handymen versus one turnover company, including hybrid setups and questions to ask any vendor.
Read the guideLandlord Guides7 min read
Apartment Turnover Checklist for NYC Landlords
A printable, room-by-room apartment turnover checklist for NYC landlords and supers, from move-out day to the new tenant handoff.
Read the guideApartment Turnovers6 min read
How Long Does It Take to Turn Over an Apartment in NYC?
What sets the timeline for an NYC apartment turnover: cleaning, paint drying, patching, repairs, parts, building access, and vendor handoffs.
Read the guide
Discuss Your Portfolio With Our Team
Tell us about your buildings, typical unit condition and upcoming move-outs. We will talk through scope, access and scheduling. One call. One team. Turnover ready.
Or talk to our team: 212-991-9809