For multifamily owners
Multifamily Apartment Turnover Services in NYC
If you own buildings with many units, vacancies are not one-off events. They come back every lease cycle. Empire Turnover handles recurring unit turnovers for multifamily owners in Manhattan and Brooklyn, built around a standard scope for each building so every unit comes back to the same condition.
- Standard scope per building, applied unit after unit
- Before-and-after photos for every unit
- One vendor for cleaning, paint, repairs, and debris
One call. One team. Turnover ready.
Serving Manhattan and Brooklyn
Why multifamily turnovers are different
Empire Turnover is a New York City property turnover company that helps landlords and property managers prepare apartments and commercial spaces between tenants. For owners with multiple units, the job is less about any single apartment and more about the asset: units in the same building should look and function the same, so they lease on the same terms and age the same way.
When each vacancy gets a different painter, a different cleaner, and whatever hardware was on hand that day, a building drifts. Three shades of white in one line of apartments, mismatched cabinet pulls, and inconsistent cleaning standards show up in listing photos and in repair budgets later.
Consistency
A standard scope for each building
Paint specs per building
One wall color, trim color, and sheen per building, recorded so touch-ups match and a repaint in one unit does not stand out next to the last.
Standard hardware
The same knobs, pulls, outlet and switch covers, and fixtures you choose for the building, used each time something is replaced.
Shared building rules
Work hours, service elevator reservations, super contact, key or lockbox process, and COI requirements learned once and reused for every unit.
Repeatable checklist
The same cleaning, patching, and repair checklist each time, so the condition at handoff does not depend on who did the work.
Photos per unit
Before-and-after photos for every turnover, which gives you a condition record per unit over time.
One vendor relationship
Cleaning, paint, basic repairs, debris removal, and lock changes under one quote and one point of contact.
What an owner gets from standardizing
| Issue | Ad hoc vendors per unit | Building standard with one vendor |
|---|---|---|
| Paint | Colors and sheens drift between units | One recorded spec, touch-ups match |
| Hardware | Mixed finishes and styles | Same parts replaced each time |
| Building access | Rules re-explained every vacancy | Rules known and planned around |
| Records | Photos if someone remembers | Before-and-after photos per unit |
| Vendors to manage | Several per turnover | One quote, one contact |
Consistency also makes each new quote easier to read. When the scope for a building is already defined, the quote for the next unit is mostly about that unit’s condition: how long the last tenant stayed, what was left behind, and whether it needs touch-ups or a full repaint.
How recurring turnovers work
Step 1: Set the building standard
We review the building and a typical unit with you and record paint, hardware, and access details.
Step 2: Send each vacancy
Unit number, move-out date, target date, and any known issues. Photos help.
Step 3: Quote per unit
A written quote based on that unit’s condition, against the building standard. Nothing starts until approved.
Step 4: Work, photos, handoff
Debris, repairs, patch, paint, clean, and locks, then photos and notice to the property contact.
When several units in a building turn around the same time, we can plan them together around elevator reservations and work hours. Scheduling still depends on availability, access, and project scope. If your property management team runs the day-to-day, see property management turnover services.
What is in scope
Turnover cleaning, patching and painting, basic repairs and fixture replacement, debris removal, lock changes, coordination, and photo documentation for vacant units.
Building-wide capital work, plumbing beyond simple fixture swaps, electrical, HVAC, floor refinishing, pest control, and lead, asbestos, or mold work are not part of a standard turnover. They are discussed case by case during the quote and only included when confirmed in writing; otherwise, you may need a separate licensed contractor. See how property managers standardize turnovers for more on writing a standard scope.
FAQ
Multifamily turnover questions
Do you offer portfolio pricing?
We do not publish prices. Each unit is quoted from its actual condition. A defined building standard makes those quotes faster to prepare and easier to compare.
Can you match the paint and hardware already in my building?
Yes, if you share the current spec or we can identify it from an existing unit. We record it so later turnovers match.
Which areas do you serve?
Manhattan and Brooklyn. See our service area for details.
Do you work with our property manager instead of the owner?
Yes. Many owners have their manager or super send vacancies and receive the photos. We follow whoever you designate as the property contact.
Landlord resources
Guides for this kind of turnover
Property Management8 min read
How Property Managers Can Standardize Apartment Turnovers
A practical framework for NYC property managers: scope tiers, inspection templates, photo standards, vendor expectations, cost tracking, and communication.
Read the guideProperty Management5 min read
One Turnover Company vs. Multiple Vendors: What Works Better for Landlords?
A balanced look at hiring separate cleaners, painters, and handymen versus one turnover company, including hybrid setups and questions to ask any vendor.
Read the guideLandlord Guides6 min read
How Landlords Can Reduce Apartment Turnover Time
Practical ways NYC landlords can cut vacant days between tenants: faster inspections, early scope decisions, pre-scheduled vendors, and access protocols.
Read the guideCleaning & Make-Ready6 min read
Painting an Apartment Between Tenants in NYC: What Landlords Should Know
When to touch up or fully repaint a vacant NYC apartment, how to patch plaster and drywall, where paint fits in the turnover, and lead paint rules to check.
Read the guide
Own multiple units in Manhattan or Brooklyn?
Tell us about your buildings and how often units turn. We will set up a standard scope and quote each vacancy against it. One call. One team. Turnover ready.
Or talk to our team: 212-991-9809